U.S. CONGRESSMANALAN LOWENTHALServing California's 47th District

Department of Veteran's Affairs

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Department of Veteran's Affairs

The government has many resources available for veterans and their families. Here are a few of the most common questions my office receives about the U.S. Department of Veteran’s Affairs:

How can I  get a copy of my millitary records (discharge, medical, etc.)?

Most military records are stored at the National Personnel Records Center in St. Louis, Missouri.

Visit the National Archives website for more information.

This is also an area where a congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact my office. I will need your written permission to help with this issue. To make that easier, you can print out this Authorization Form, and fax or mail it to my office.


How can I get the medals I was awarded during my service but never received?

Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.

In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just fill out this Authorization Form and fax or mail it to my office. Once I receive this information from you, I will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials.


How can I get my VA claim or appeal processed faster?

The Veterans Administration currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly.

I am always glad to help in these situations. At my request, the VA will "flag" a particular case and keep me updated throughout the process. However, it is important to know that I cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. My actions will not affect the work done by the person you select as your representative.

If you would like my help with a claim or appeal, please print out this Authorization Form and fax or mail it to my office.

Visit the Department of Veterans Affairs website for more information.

If you would like my help with a VA matter, please print out my Authorization Form and fax or mail it to my office.

Capitol Hill Office

Washington, DC
125 Cannon HOB
(House Office Building)
Washington, DC 20515

Phone: (202) 225-7924
Fax: (202) 225-7926

Hours: 9am - 6pm EST

District Office

Long Beach
100 W. Broadway
West Tower Suite 600
Long Beach, CA 90802

Phone: (562) 436-3828
Fax: (562) 437-6434

Hours: 9am - 5pm PST

Satellite Office Days and Hours

  • Cypress
    Cypress City Hall
    5275 Orange Ave
    Cypress, CA 90630

    By Appointment Only
    Call (562) 436-3828

  • Garden Grove
    Garden Grove City Hall
    11222 Acacia Pkwy
    (3rd Floor, Rm. 333)
    Garden Grove, CA 92840

    Hours: Wednesdays,
    2:00pm - 4:30pm

  • Westminster
    Westminster Community Services Building
    8200 Westminster Blvd
    Westminster, CA 92683

    Hours: Wednesdays,
    10:00am - 12:30pm

  • Stanton
    Stanton City Hall
    7800 Katella Ave
    Stanton, CA 90680

    By Appointment Only
    Call (562) 436-3828

Please address all mail or correspondence to the Long Beach or Washington, DC offices.